Monitoraggio e supporto

Monitoring & Support

Monitoring
& Support

Monitoring

& Support

 

service

FiveFold Total Care

The IT infrastructure is the most important system when it comes to staying connected with customers and suppliers. This set of structural elements is necessary for every organization. The failure of a single component could compromise the entire company activity and cause considerable damages. Immediate and highly customized answers, reducing operational expenses.

FiveFold Total Care is a package that includes various services, from contract and inventory management to diagnostics and technical assistance. Plainly, Total Care is a proactive maintenance service. The customer will be able to be constantly updated on the actual coverage and get feedbacks regarding the deadlines of warranty services for each device.

FiveFold Total Care

The IT infrastructure is the most important system when it comes to staying connected with customers and suppliers. This set of structural elements is necessary for every organization. The failure of a single component could compromise the entire company activity and cause considerable damages. Immediate and highly customized answers, reducing operational expenses.

FiveFold Total Care is a package that includes various services, from contract and inventory management to diagnostics and technical assistance. Plainly, Total Care is a proactive maintenance service. The customer will be able to be constantly updated on the actual coverage and get feedbacks regarding the deadlines of warranty services for each device.

service

The added value provided by FiveFold Total Care is to allow taking more aware and informed decisions, all in conditions of business continuity.

Main advantage

Complete transparency and monitoring on the status of devices and on any issues

Improvement in terms of efficiency: inventory and contract management are automated

Immediate and customized answers on issues: network operations are therefore guaranteed, reducing downtime and promoting business continuity

FiveFold Total Care gives customers more time to focus on their business while proactively monitoring their infrastructure. The reporting and contract management feature allows to simplify all renewal procedures, improving resource management.

The added value provided by FiveFold Total Care is to allow taking more aware and informed decisions, all in conditions of business continuity.

Main advantages

Complete transparency and monitoring on the status of devices and on any issues

Improvement in terms of efficiency: inventory and contract management are automated

Immediate and customized answers on issues: network operations are therefore guaranteed, reducing downtime and promoting business continuity

FiveFold Total Care gives customers more time to focus on their business while proactively monitoring their infrastructure.
The reporting and contract management feature allows to simplify all renewal procedures, improving resource management.

FiveFold Total Care gives customers more time to focus on their business while proactively monitoring their infrastructure.
The reporting and contract management feature allows to simplify all renewal procedures, improving resource management.

FiveFold Monitoring Services

To guarantee operational continuity and avoid large money losses, the infrastructure must be available and functioning at least 99% of the time. Reporting anomalies as they occur prevents them from becoming a major problem. Thanks to the Monitoring Service offered by FiveFold, you can have proactive monitoring of all your infrastructure, from the network, to applications, to servers.

In case of anomalies, thanks to an automated system, we will receive a notification that will immediately alert our staff, available 24 hours a day, 7 days a week, who will verify the problem in a very short time and provide with an immediate solution.

FiveFold Monitoring Services

To guarantee operational continuity and avoid large money losses, the infrastructure must be available and functioning at least 99% of the time. Reporting anomalies as they occur prevents them from becoming a major problem. Thanks to the Monitoring Service offered by FiveFold, you can have proactive monitoring of all your infrastructure, from the network, to applications, to servers.

In case of anomalies, thanks to an automated system, we will receive a notification that will immediately alert our staff, available 24 hours a day, 7 days a week, who will verify the problem in a very short time and provide with an immediate solution.

What do we monitor?

Are you interested in our monitoring service?

What do we monitor? 

Are you interested in our monitoring service?

null
Cloud
Services
null
memory
usage
null
quality of
Services
null
disk
usage
null
bandwidth
null
enviroment
null
webpage
null
status
null
uptime
null
database
request
null
traffic
monitor
null
and many
more…
null
quality of
Services
null
disk
usage
null
traffic
monitor
null
Cloud
Services
null
status
null
bandwidth
null
uptime
null
memory
usage
null
database
request
null
enviroment
null
webpage
null
and many
more…

FiveFold Support Services

Having an infrastructure that is always available is what every company wants. Unfortunately, due to accidental or incidental damages, this is not always possible and often a company downtime turns into lack of operations and consequently of turnover.

Associated with our Monitoring service, the Support Service offered by FiveFold guarantees the availability of our staff, dedicated entirely to your infrastructure 24 hours a day, 7 days a week. Our Service Level Agreements (SLA) allow you to choose the type of support that best suits your needs.

This way, at the occurrence of a certain event, we will intervene very quickly to solve the problem avoiding losses of time and money.

FiveFold Support Services

Having an infrastructure that is always available is what every company wants. Unfortunately, due to accidental or incidental damages, this is not always possible and often a company downtime turns into lack of operations and consequently of turnover.

Associated with our Monitoring service, the Support Service offered by FiveFold guarantees the availability of our staff, dedicated entirely to your infrastructure 24 hours a day, 7 days a week. Our Service Level Agreements (SLA) allow you to choose the type of support that best suits your needs.

This way, at the occurrence of a certain event, we will intervene very quickly to solve the problem avoiding losses of time and money.

Are you interested in our support service?